Contract-based service
Agreement with scheduled visits, routine maintenance and priority parts supply. Maintenance “on schedule” instead of waiting for a breakdown.
Service
Service & Spare Parts
The SIBTEHLIT service team supports equipment of both our own and third-party manufacture: mixers, melting and heat-treatment furnaces, shot blasting machines, molding lines. 15+ years of experience, 700+ machines under support, field crews across Russia, Kazakhstan and Belarus.
Service goals
- Less downtimereduce equipment downtime and production losses
- Predictable costsscheduled visits and fixed routines instead of emergency repairs
- Longer service lifeof units through timely diagnostics and restoration
- Fast responsefault elimination — spares warehouse and engineer dispatch on short notice
- Lower ownership costpriority supply and restoration of worn spare parts
Matched to your plant duty cycle
Service options
Service options
Scheduled maintenance
Routine work per the maintenance manual: hydraulics, electrical and control system checks, consumables replacement, unit condition reports.
Warranty & post-warranty repair
Fault elimination, restoration of armour plates, paddles and lining, replacement of worn units — on site or at our facility.
Emergency dispatch
Rapid crew dispatch to the plant: remote diagnostics by photos and video before the trip, required units taken from stock or along.
Technical survey before service start
Technical survey before service start
Before signing a contract we carry out a full technical survey of the equipment: actual unit condition, compliance with design modes and industrial safety requirements. The result is a comprehensive report with a list of deficiencies and corrective measures.
Survey scope of work
- 01review of technical documentation, operating modes and failure history
- 02unit inspection: bodies, hydraulics, induction coils, control systems
- 03verification of as-built configuration and erection against design documentation
- 04analysis of personnel feedback and typical faults
Survey results
Based on the report we prepare individual maintenance cards for each unit, fault-elimination procedures and a schedule of planned works with an estimated budget.
Support across the equipment lifetime
What our service covers
What our service covers
Commissioning & supervision
Assembly and alignment, electrical hookup, dosing calibration and the first-melt test — with our engineer on site.
Warranty service
Repair and replacement of parts under warranty — up to 36 months on key units. Double QC before shipment at the factory.
Service contracts
Post-warranty support with scheduled visits, routine maintenance and priority spare parts delivery on an agreed schedule.
Diagnostics & maintenance
Routine maintenance, hydraulics, electrical and control system checks, with a report and operating recommendations.
Upgrades & repair
Restoration of armour and paddles, control system replacement, retrofitting of existing lines for new tasks.
Personnel training
Hands-on training on site: operating mixers and furnaces, maintenance routines, safety procedures.
Spares warehouse & field service
Spare parts from our Novosibirsk warehouse within 24 hours
Tungsten-carbide no-bake mixer paddles, Mn13 shot-blast chamber liners, induction coils, seals and heating elements are always in stock. Warranty crews reach plants in Kuzbass, the Urals and the Volga region on short notice.
24hSpares dispatch
100%In stock
12 moQC warranty
Need a spare part or an engineer visit?
Describe the unit or the fault — we will match the part in the catalogue and agree on dispatch terms.
info@sibtehlit.ru / 8-800-550-60-54
Russia & CIS
How service is organised
How service is organised
01
Request
Describe the problem via the form, e-mail or phone — we identify the equipment model and the unit.
02
Diagnostics
An engineer determines the fault from photos and video or on site; scope and cost are fixed.
03
Works
Crew dispatch, repair or unit replacement. Parts come from the Novosibirsk warehouse or to order from the factory.
04
Start-up & check
Commissioning tests, first-melt check, a works report and recommendations for further operation.
Got questions? Submit your request
Describe your task, attach a file if needed, and we will get back to you to clarify the details.
Fields marked with * are required